Clear answers.
The details behind your selection.
Where do you ship?
We ship to all 50 U.S. states and Washington, D.C. U.S. territories and APO/FPO/DPO addresses are excluded.
How much is shipping?
Standard shipping is free on all orders within our delivery area.
When should I expect delivery?
Orders are processed in 1–2 business days. Transit after dispatch is estimated at 3–4 business days. Combined processing and transit is approximately 4–6 business days; these are estimates, not delivery guarantees. Business days are Monday through Friday, excluding U.S. federal holidays.
How does the cutoff work?
Our order cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year and unaffected by daylight saving time. For an order placed before the cutoff on a business day, that day is the processing start day. Orders placed at or after the cutoff, on weekends or on holidays start on the next business day.
How do I choose a size?
Each product lists lens width, bridge width and temple length in millimeters. Compare those measurements with eyewear that fits you comfortably. Each design is offered in the single size shown on its product page.
Are the lenses prescription or polarized?
Our collection is non-prescription fashion eyewear. No polarization, UV protection, impact-resistance or driving-performance claims are made.
How do I care for my eyewear?
Follow the material-specific care instructions on the product page. Rinse dust away before wiping the lenses; use a clean microfiber cloth and avoid abrasive cleaners and heat.
Can I return an item?
Request a return within 30 days of delivery. Change-of-mind returns must be unused, in original condition and original packaging. Contact support for authorization before returning to our company address in France.
Who pays return shipping?
We cover return shipping for our errors, damaged items and defective items. You cover return shipping to France for a change of mind. There is no restocking fee.
When will I receive an approved refund?
Approved refunds are automatically returned to the original payment account within 10 calendar days.
How are payments and orders confirmed?
Payment must be confirmed through the applicable payment service. Order acceptance is confirmed separately; submitting checkout information alone does not establish an accepted order.
How do I contact you?
Email [email protected] or use our Contact Us page.